AVP, Branch Growth & Initiatives Manager
Chevron Federal Credit Union is one of the top-run credit unions in the country - and one of the largest, with $4.
8 billion in assets.
Yet our corporate culture is not stuffy:
the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us.
As you might imagine, we provide competitive pay and great benefits, including:
Bonus/incentives for all regular employees 401(k) with 8% company contribution Medical, dental, and vision insurance for employees and dependents paid at 80% PTO and paid sabbaticals Tuition reimbursement GENERAL
Summary:
Responsible for leading a team that delivers exceptional member experience and proactively acquires new relationships.
The successful candidate will be passionate about service delivery, skilled at coaching on sales, and can influence and collaborate with partners.
This leader will influence the overall branch network strategy and lead initiatives for the department.
DUTIES and
Responsibilities:
Contributes to the overall branch strategy.
Develops, leads, and executes strategic initiatives in alignment with the branch's overall strategy to drive growth and achieve business objectives.
Cultivates and maintains strong relationships with key stakeholders, including business leaders, to drive collaboration and deliver on strategic initiatives and process improvements.
Gathers feedback from leaders and the team and proactively looks for ways to improve efficiencies.
Jointly owns the branch network growth targets and assists in coaching and mentoring Relationship Officers across the branch network on member experience and proactive activities, including events, outreach, and sponsor engagement to generate growth.
Collaborates closely with Regional Managers and Business Development on growth opportunities.
Partners with Learning& Organizational Development and other departments on sales and service training to develop skills to deepen member relationships and may host training with branch staff.
Other duties and projects as assigned.
FURTHER ESSENTIAL JOB FUNCTIONS:
Maintain complete confidentiality of member, employee, and Credit Union information.
QUALIFICATION REQUIREMENTS:
EDUCATION and
Experience:
5 years of branch leadership or other related financial services leadership experience.
Bachelor's degree from an accredited college or university.
Equivalent combination of education and experience may substitute for stated qualifications.
KNOWLEDGE and SKILLS:
Ability to effectively communicate with empathy.
Speaks and writes clearly, tactfully, and effectively in English using correct spelling and grammar.
Excellent listening skills with the ability to reflectively respond.
Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word and Excel.
Moderate keyboard skills at 40 wpm.
Excellent customer service skills.
PERSONAL ATTRIBUTES and APTITUDES:
Impeccably high integrity.
Willingness to take responsibility for his/her actions and respond promptly.
Ability to learn quickly and adapt to change; ability to quickly learn specialized applications.
Initiative and self-direction.
Ability to effectively communicate with people at all levels.
Ability to work effectively with others as required by the position.
Sound problem-solving and decision-making ability, including the ability to prioritize.
Ability to efficiently produce a significant volume of high-quality work.
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves extensive use of computers, up to eight hours per day.
Appropriate visual, dexterity and other physical abilities are required.
May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
Must be able to speak on the telephone.
SALARY AND
Benefits:
Salary is based on qualifications and geographical location (Zone).
Benefit information can be located on our Careers page here:
https:
//www.
chevronfcu.
org/about-us/careers Zone 1:
$111,240.
00 - $152,955.
00 Zone 2:
$101,228.
40 - $139,189.
05 Zone 3:
$93,441.
60 - $128,482.
20 Zone 4:
$88,992.
00 - $122,364.
00 #LI-REMOTE #LI-AK1 Estimated Salary: $20 to $28 per hour based on qualifications.
8 billion in assets.
Yet our corporate culture is not stuffy:
the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us.
As you might imagine, we provide competitive pay and great benefits, including:
Bonus/incentives for all regular employees 401(k) with 8% company contribution Medical, dental, and vision insurance for employees and dependents paid at 80% PTO and paid sabbaticals Tuition reimbursement GENERAL
Summary:
Responsible for leading a team that delivers exceptional member experience and proactively acquires new relationships.
The successful candidate will be passionate about service delivery, skilled at coaching on sales, and can influence and collaborate with partners.
This leader will influence the overall branch network strategy and lead initiatives for the department.
DUTIES and
Responsibilities:
Contributes to the overall branch strategy.
Develops, leads, and executes strategic initiatives in alignment with the branch's overall strategy to drive growth and achieve business objectives.
Cultivates and maintains strong relationships with key stakeholders, including business leaders, to drive collaboration and deliver on strategic initiatives and process improvements.
Gathers feedback from leaders and the team and proactively looks for ways to improve efficiencies.
Jointly owns the branch network growth targets and assists in coaching and mentoring Relationship Officers across the branch network on member experience and proactive activities, including events, outreach, and sponsor engagement to generate growth.
Collaborates closely with Regional Managers and Business Development on growth opportunities.
Partners with Learning& Organizational Development and other departments on sales and service training to develop skills to deepen member relationships and may host training with branch staff.
Other duties and projects as assigned.
FURTHER ESSENTIAL JOB FUNCTIONS:
Maintain complete confidentiality of member, employee, and Credit Union information.
QUALIFICATION REQUIREMENTS:
EDUCATION and
Experience:
5 years of branch leadership or other related financial services leadership experience.
Bachelor's degree from an accredited college or university.
Equivalent combination of education and experience may substitute for stated qualifications.
KNOWLEDGE and SKILLS:
Ability to effectively communicate with empathy.
Speaks and writes clearly, tactfully, and effectively in English using correct spelling and grammar.
Excellent listening skills with the ability to reflectively respond.
Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word and Excel.
Moderate keyboard skills at 40 wpm.
Excellent customer service skills.
PERSONAL ATTRIBUTES and APTITUDES:
Impeccably high integrity.
Willingness to take responsibility for his/her actions and respond promptly.
Ability to learn quickly and adapt to change; ability to quickly learn specialized applications.
Initiative and self-direction.
Ability to effectively communicate with people at all levels.
Ability to work effectively with others as required by the position.
Sound problem-solving and decision-making ability, including the ability to prioritize.
Ability to efficiently produce a significant volume of high-quality work.
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves extensive use of computers, up to eight hours per day.
Appropriate visual, dexterity and other physical abilities are required.
May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
Must be able to speak on the telephone.
SALARY AND
Benefits:
Salary is based on qualifications and geographical location (Zone).
Benefit information can be located on our Careers page here:
https:
//www.
chevronfcu.
org/about-us/careers Zone 1:
$111,240.
00 - $152,955.
00 Zone 2:
$101,228.
40 - $139,189.
05 Zone 3:
$93,441.
60 - $128,482.
20 Zone 4:
$88,992.
00 - $122,364.
00 #LI-REMOTE #LI-AK1 Estimated Salary: $20 to $28 per hour based on qualifications.
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